Loan Payment Options

See a list of options and ways to make payments to your Members 1st loans and credit cards.

Logging Into Online Banking with One-Time Passcodes

How to log into Online Banking using the new One-Time Passcode feature.

Merchant Services for Business Accounts

Description of services now offered to Members 1st business accounts.

Mobile App Overview

Tutorial explaining the mobile app's main functions and how to get to them.

Mobile Bill Pay Tutorial

Tutorial explaining how to use the mobile app to pay bills.

Money Market Account Tutorial

A tutorial on how to open a Money Market Savings Suffix on the Mobile App and Online Banking.

Overdrawn Accounts and Protection

What does it mean to overdraw your account, and how to protect your account from being overdrawn

Quick Access Tutorial

Step by Step tutorial on our new "Quick Access" feature on our mobile app

Resolving OTP Third-Party Connection Errors

Resolving OTP Third-Party Connection Errors

Setting Up Transfers to Another Members 1st Member Account

How to setup an internal transfer from your Members 1st account to another member's account.

Can I request for a check to be mailed to me?

How to mail a check to yourself with Members 1st.

Card Controls

Tutorial on how to use the new Card Controls feature in the Mobile App.